Last updated: 2023-10-17

Thank you for visiting https://knospe-lerncenter.com, operated by Knospe-Lerncenter GmbH (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: We may collect personal information, such as your name, email address, phone number, and address, when you provide it to us voluntarily through forms, account registrations, and other interactions with our website. Each form includes a GDPR compliance checkbox to ensure informed consent.
  • Website Usage Information: We collect non-personal information about your interactions with our website, including IP address, browser type, referring URLs, and data gathered through analytics tools, such as Google Analytics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our services, including ABA therapy, SLP, and OT.
  • Responding to inquiries and providing customer support.
  • Sending newsletters, updates, and promotional materials.
  • Analyzing website usage and trends to enhance user experience.
  • Complying with legal obligations.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and providing our services, ensuring they adhere to appropriate data protection standards.

4. Your Rights

You have rights regarding your personal information, including the right to access, correct, or delete your data. Contact us at [email protected] to exercise these rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You have control over your level of cookie tracking. Adjust your browser settings to manage cookies. Some WordPress plugins on our site may also employ tracking technologies.

6. Data Security

We implement security measures to protect your information, with data hosted in Frankfurt, Germany. We avoid international data transfers through our website, except as necessary for servicing clients in other EU countries.

7. International Data Transfer

Please note that while we do not intentionally transfer data internationally, some analytics and tracking technologies may operate indiscriminately across borders.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy. Updates will be posted on this page, with the “Last updated” date revised accordingly.

9. Data Protection Officer and Additional Legal Compliance

As part of our commitment to data privacy and in compliance with applicable data protection regulations, we have appointed a Data Protection Officer (DPO). The DPO oversees our data protection strategies and ensures that we are adhering to the policies and practices set out in this document.

Contact Information of Data Protection Officer:

  • Name: [Data Protection Officer’s Name]
  • Email: [Data Protection Officer’s Email]
  • Phone: [Data Protection Officer’s Phone Number]

The DPO is responsible for monitoring compliance with the GDPR and other data protection laws, our data protection policies, awareness-raising, and training of staff involved in data processing operations, and related audits.

In addition to the general privacy practices outlined above, we adhere to specific legal requirements under German and EU law, ensuring the highest standards of data privacy and protection. This includes, but is not limited to, rigorous data processing protocols, regular privacy impact assessments, and strict adherence to data minimization principles.

For any inquiries or concerns about how we manage, process, or protect your personal data, please feel free to reach out to our Data Protection Officer using the provided contact details.

10. Contact Us

For questions or concerns, please contact us at +49 151 72677565 or refer to our Impressum for more details.

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